Optiom’s Cancellation Mitigation Outreach Initiative

Prime Total Loss Limited Indemnity Agent Transition

Plus C Transition Training

Plus Terminating Policy Future Dating Training

Prime Q Renewal Workflow Training

Prime Q Update Training

Haven’t booked your training yet? No problem, simply click the button to contact our Partner Support team to register for the next available session.

Email The Partner Support Team Now

About

We’re Glad You’re Here With Us

Optiom has been providing innovative specialty insurance products for over 20 years, with more than 575,000 policies sold and $300 million in replacement vehicles supplied to clients. We have a strong reputation as an industry leader and we pride ourselves on providing exceptional customer service that redefines expectations. Our goal is to simplify insurance, educate and inform drivers about their level of coverage, and ultimately make the lives of Canadian drivers easier. We keep your clients’ wheels moving, figuratively and literally, and minimize disruptions to their lifestyles after accidents causing loss of use.

The Optiom Advantage

Broad Eligibility For Coverage

We want your clients to be fully insured. Therefore, our eligibility is based on the vehicle and not the driver – all at a fair cost that does not fluctuate with a driver’s experience or history.

Policy Customization

Each policy can be customized with add-ons and options, allowing you to fully match coverage to each customer’s needs on an individual level.

Extended Coverage On OEM Parts

Our partial loss coverage for specified OEM parts extends up to five years instead of the standard three years – giving policyholders a little more peace of mind.

Support Availability

Optiom’s support goes beyond standard business hours. If you or your client needs help after 5:00 PM, don’t worry – give us a call, and we’ll be available to assist.

Broker Training

Optiom offers online virtual training. For access, please reach out by email to learning@optiom.com.

Testimonials

“Great Service”

I have been working with Optiom for 2 years now. I find the hands-on training amazing. They provide great customer service for both the broker and the client. I had a client who had bought the partial loss deductible and they came into the office asking for help. I called Optiom, who were very fast and efficient in helping both me and the client with the claims process. I would recommend Optiom to any eligible clients.

Sarah G, Sidney, BC

“Pleasantly Surprised”

As a broker offering Optiom since 2010, I have received many thank yous from my clients over the years with happy outcomes after experiencing total loss claims. The best stories are when they have forgotten about the coverage and are pleasantly surprised they are getting into a brand-new vehicle, five years later! I feel confident offering Optiom as I know they will always be very well taken care of should a claim arise!”

Ashley D, Nanaimo, BC

“High-Quality”

Over the past 5 years, we have been working directly with Optiom providing high-quality insurance policies. They not only accommodate us with their phenomenal product but also go above and beyond with broker training, broker assistance and customer service. We have been continuously impressed by the knowledge and assistance Optiom has always offered us. They have been a true pleasure to work so closely with and have made many positive impacts and relationships within our road department as well as throughout our entire company. We look forward to many more years working together.

Kyla B, Nanaimo, BC

Training Portal – Creating A Better Future Together

Are you ready to become an Optiom broker?

You’re in the right place.

The first step is to head over to our learning portal and complete the initial training session, which should take less than an hour.

Once that is finished, you’ll receive an email with more information – and your first reward, to show our appreciation!

Dedicated Client Support & Partner Success Teams

In order to ensure that you and your clients have access to the best materials, tools, and resources, we have invested in and built out our dedicated partner success team and client support teams.

For brokers, you will have valuable sales assets that clearly highlight the value of Optiom’s products and a highly-trained team of professionals to back you up and assist you at any step of the sales process.

Clients will be able to directly reach a responsive and helpful care team, ready to offer information and provide an exceptional experience that prioritizes their needs. We take our idea of “people-focused policies” seriously and make a point to put those people first.

To reach us directly, email learning@optiom.com or call us at 1-877-410-4540.

Frequently Asked Questions

Does Optiom cover new and used vehicles?

Yes, we do! We are one of the only vehicle replacement insurance companies in Canada to cover vehicles up to 10 years old.

Our partnered brokers and dealers can find educational resources, policy support, updated training, and one-on-one attention by contacting Optiom’s Marketing Team at marketing@optiom.com or by phone at 1-877-410-4540.

We are available from 6 AM – 9 PM PST on weekdays, and 9 AM – 7 PM PST on weekends. We operate 363 days a year (excluding Christmas Day and New Years Day).

Anyone who maintains collision and comprehensive coverage with a primary insurer in an eligible rate class, regardless of accident history, driving record, or length of license possession, is eligible for an Optiom policy.

Yes, we do – including damage from weather, vandalism, theft, and wildlife collisions. We also cover vehicles in storage, and ridesharing vehicles during personal use.  Remember, Optiom is supplemental coverage to the primary insurance policy.

Like all insurance, there are limitations and exclusions that apply. All coverage is subject to the terms and conditions of the insurance contract. Please refer to policy wordings for fully details of coverage.